MAC SERVICE ALWAYS CARE ABOUT YOUR PROBLEM!

MAC Service Global is expressly oriented to our customer`s needs. We use the most advanced technologies making an connection between our customer machine and our technical interface. The service is always reachable by remote internet connection, service hotline, MAC local technical team and warehouses globally.


  • PRE-SALES SERVICE
    Our technical sales managers are always ready to give you professional consultancy for your new factory plan, layout suggestion, investment analyzation and machinery recommendation. You will have 360 degree professional information to guarantee your investment and development.
  • DURING-SALES SERVICE
    After order, our job just begin. MAC team will be have full procedure management and be always ready for consultancy for your factory power, water and air layout; Give the installation preparation information, logistics and installation & training arrangement.
  • AFTER-SALES SERVICE
    Our 15 global customers service centers, branches and warehouses are always ready for 365x24 year round service. The online and offline services are all available to solve your problems at the first opportunity. We are committed to guarantee your reliable and qualified production.

SERVICE HOTLINE

We will provide you excellent products and services.

+86 18610067296
sales@macglastech.com / auto@macglastech.com

online support

  • ◎ Anytime you dial the hotline, our sales and technical team are ready for any support. No matter factory design consultancy or technical service support, you can get the right contact person at the first opportunity.
  • ◎ All the online machine has remote connection function. Some important machines like our fully automatic double grinding line is equipped with MAC Viewer, which can do program connection any time with our Chinese program engineer plus the online camera to do trouble shooting the fastest.
  • ◎ Once the Online Supporter find necessary, Live engineer will be onsite immediately within 12 hours.

LIVE SUPPORT SYSTEM
24 HOURS ARRIVAL

1. Our live technical team will work together with local or Chinese marketing people to support you anytime face to face for factory floorplan, existing working situation checking and connection solutions design etc.
2. For machinery trouble-shooting, once it is necessary, our Live Supporter will arrive in 24 hours.
get in touch get in touch

To find out more information about any of The services or products

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